As a business in such a highly regulated industry, the more documentation you have – the safer you are. Being able to demonstrate compliance is key if the regulator ever comes knocking.
When a major structural change such as the Fixed Term Service Agreement (FTSA) occurs, there are a few ways to approach this:
- The Ostrich – putting your head in the sand and hoping it goes away
- The Trailblazer – beating down your own path
- The Sleuth – absorbing someone else’s tried solution
- The Agitator – arguing until you must become one of the types above
At Planlogic, we looked for the easiest win – something that would be low cost but provide high value. This is undoubtedly the RoA. The RoA is now the gate keeper to demonstrate what you have done for the client – it details why your recommendation is what is best suited for the client and why you can continue to work with the client. Without a compliant RoA that records what has occurred, your relationship with the client is a liability.
We used our 10 years of learning in advice production and in-depth understanding of how these things need to work in practice to develop our Ongoing Advice solution – and one the easiest wins here is the RoA. A wonderful by-product of working with our team is that we document the process from start to finish. You will have a clear picture of how we interact with you and your business.
If you want to know how you can win back precious time whilst building value for your practice, please reach out and we will provide you with a sound solution that is tailored to your needs.